Saramonic Universal Audio Adapter for DSLR Camera
MPN: SR-PAX2
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We prefer to ship to a confirmed PayPal address and whether yes or no we may still contact you for additional verification.
For shipments in New York, we are required to collect the appropriate sales tax.
Most purchases are shipped within 24-48 Business Hours
Items with "free shipping" are only shipped free to the 48 contiguous United States.
We supply tracking information directly to your eBay account as well as via email within 24 hours after the shipment leaves our warehouse.
Downtown Photo is proud to offer a 30 day return or exchange policy on most items for a full money back refund, excluding any shipping charges (for items which we offer free shipping, our standard shipping charges will be deducted from any refund or credit)
Returned or exchanged products must be in brand-new, mint condition. Items must be in the original, undamaged manufacturer's packaging with all packaging materials, including instruction booklets, packing inserts, and the blank warranty cards. Memory cards and any other Blister Pack items are not returnable once opened. Any merchandise missing the original Universal Product Code (UPC) cannot be returned. The manufacturer's labeled packaging must be enclosed within an additional shipping carton. Please do not place stickers or shipping labels on the original manufacturer's package.
Please be aware that we cannot accept returns on the following items unless they are shown to be defective in manufacture (as decided by the manufacturer):
- Underwater equipment (once taken underwater
- Inkjet printers (once ink cartridge/ribbon has been installed)
- Processing equipment (once used with chemicals)
- Educational DVDs, Tapes and Books once opened
- Blister-packed items once opened
- Original manufacturer software once opened
Returns can take up to 5 days in-house from the date we receive it to process. When returning an item, please make sure you use a shipper which provides you with Insurance and a tracking number. Items returned without a tracking number might take much longer to be processed.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Easy 30 Day Return Policy
If you are dissatisfied with your purchase for any reason, you may return it to Kellards within 30 days of the purchase date, subject to the conditions and exclusions below.
You may initiate a return or exchange by requesting an RMA at sales@kellards.com.
Securely affix your return label to the outside of the shipping package. Return shipping fees are the responsibility of the customer. We recommend you ship via insured ground service with a tracking number. We cannot be responsible for lost packages.
Return Address
Kellards Return3237 Greenpoint Ave.
Long Island City NY 11101
Eligibility Conditions
Please read conditions below. If all conditions are not met, Kellards reserves the right to refuse the return or to charge a minimum 15% restocking fee. All returned items must be in new condition, in their original unaltered box (including an intact UPC code) and must include all packing material, blank warranty cards, manuals and accessories. Kellards can only refund the original purchase price. Shipping and handling fees are nonrefundable.
Nonreturnable Items
- Electronic software downloads
- Opened consumable items (e.g., film, tapes, paper, bulbs, CD, DVDs, ink cartridges, etc.)
- Underwater equipment that has been submerged
Defective or Damaged Items
Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model.
Exchanges
Please allow 3-5 business days for mail-in exchanges to be processed.
Refunds & Credits
Once we receive and inspect your item(s), we will credit your account. Please allow 5-7 days for a credit to appear on your account. In most cases, we will issue your refund in the same way you made the original purchase.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
