Both the ball and chassis are constructed from durable, yet lightweight aluminum alloy, which allows the head to weigh just 0.9 lb while supporting up to 25 lb. It features a 3-knob control scheme in which one knob controls the ball lock, the second controls friction adjustment, and the third knob at the base both locks and unlocks the 360° independent pan.
The head's top clamp features a simple twist-knob design for locking an Arca-type compatible quick release plate in place, and also utilizes a brass restraining pin for extra safety. A single bubble level has also been integrated into the top clamp to assist the user in properly leveling their camera when in the horizontal position. Additionally, a 90° vertical notch has been placed in the side of the chassis to allow users to place their camera in vertical orientation when required.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.